Terms of service
Terms of Service
Welcome to Sapphire & Teal. When you browse or shop on our website, you’re agreeing to the terms below. Please read them carefully.
Our Products
All our items are handcrafted and made in small batches. Each one is unique and may vary slightly in appearance, which we believe adds to its character. Product descriptions and prices are subject to change at any time.
Orders
When you place an order, you’ll receive an email confirming we’ve received it. Once dispatched, we’ll send you a shipping confirmation. We reserve the right to cancel or refund orders if needed (e.g. stock issues, pricing errors).
Shipping & Delivery
We currently ship to the UK only. Shipping times are estimates — we’ll always do our best to get your order to you as quickly as possible, and will contact you if there’s a delay.
Returns
Please see our Returns & Refunds Policy for details.
Intellectual Property
All content on this website — including images, product designs, descriptions, and branding — belongs to Sapphire & Teal and may not be copied or reused without permission.
Privacy
We care about your privacy. Please see our Privacy Policy for how we handle your data.
Contact
If you have any questions, you can reach us at hello@sapphireandteal.co.uk